Frequently Asked Questions
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Each nano lot is released through a 10-day reservation window.
All reservations are secured in the order received.
After release date, roasting begins sequentially.Please allow:
Roasting & Packaging: Begins immediately after the reservation date.
Shipping: 2–5 business days depending on destinationEach Drop is roasted only after the reservation date to preserve peak freshness and the integrity of the edition.
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Currently, we ship within the United States only.
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You may reach us through the Contact page.
Responses are typically provided within 1–2 business days.